macan 123Terms of Use

These terms apply to all users who register an account on macan 123 and access our platform to participate in sportsbook markets, live-dealer table games, slot games, and esports betting. By completing account registration, you confirm that you have read, understood, and agree to be bound by the conditions set out below.

We at macan 123 operate our platform in jurisdictions where local law permits. Services on our platform are available only where applicable law allows. Users are solely responsible for verifying that their access to and use of macan 123 comply with their own jurisdiction's laws and regulations. We do not offer our services in jurisdictions where online gaming, wagering, or betting is prohibited.

This page covers account opening, deposits, withdrawals, bonus terms, dispute resolution, and liability limits. For specific questions about your account or our policies, consult our FAQ page or our Legal Notice

Account Opening and Eligibility on macan 123

To open an account on macan 123, you must complete our registration form with accurate personal information — full name, email address, date of birth, phone number, and preferred payment method. We require your information to be true, complete, and not misleading.

Once you register, we conduct KYC (Know Your Customer) verification. You must upload a government-issued ID (passport, national ID, or driver's licence) and proof of address (utility bill, bank statement, or government correspondence). Our compliance team reviews your submission and approves or rejects your account within 24 hours. Verification is mandatory before you can deposit funds or place wagers on macan 123.

We reserve the right to refuse registration or close your account at any time if we suspect fraud, money laundering, or violation of local law. If your account is closed for these reasons, any remaining balance is returned to your registered payment method, less any outstanding disputes or chargebacks.

Deposits, Withdrawals, and Payment Terms

We at macan 123 accept deposits via multiple local payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers to mobile banking, local payment, online payment, and e-wallet. Deposits are typically processed within minutes. Your account balance updates once the deposit is confirmed and available for wagering or live-dealer play.

Key deposit and withdrawal terms

  • Deposits via mobile banking, local payment, and online payment settle within minutes; bank transfers settle within 1–4 hours.
  • All withdrawal requests are subject to manual compliance review before processing.
  • Withdrawals are returned to the same payment method used for deposit; we do not transfer to third-party accounts.
  • We charge no withdrawal fees on macan 123; your payment provider may apply their own charges.
  • Withdrawals during peak periods (Liga 1 match days, Idul Fitri, or Imlek holidays) may experience standard verification delays.

When you request a withdrawal, our risk management team verifies that the destination account matches your registered details. If a mismatch is detected, the withdrawal is held pending clarification. This process protects your account from unauthorized transfers.

Bonus Terms and Wagering Requirements

From time to time, we at macan 123 may offer welcome bonuses, deposit matches, or promotional credits. Any bonus is subject to the specific terms published at the time of offer. We do not guarantee fixed bonus amounts; promotional offers are subject to change or withdrawal without notice.

Most bonuses carry wagering requirements — a multiple of the bonus amount that you must wager before the bonus is converted to withdrawable funds. For example, a bonus with a 5x wagering requirement must be wagered five times before withdrawal. Bonuses typically expire 30 days after issue if not met. Deposits made using certain payment methods (such as e-wallet or mobile banking during specific holidays like Idul Adha or Nyepi) may not qualify for bonus offers.

We reserve the right to cancel or forfeit any bonus if we detect abuse, bonus stacking, or violation of bonus terms. If your account receives a bonus and is later found to involve fraudulent activity, we may reclaim the bonus and any winnings derived from it.

At macan 123, we enforce strict verification and anti-fraud protocols to protect all user accounts and maintain platform integrity across our sportsbook, live-dealer tables, and esports markets.

macan 123 Compliance Team

User Conduct and Platform Use

Users of macan 123 agree not to engage in any illegal activity, fraud, money laundering, or market manipulation. We prohibit account sharing, automated betting, and use of third-party bots or scripts. Users are not permitted to:

  • Use multiple accounts to exploit bonuses or circumvent account limits.
  • Attempt to gain unauthorized access to our systems or other users' accounts.
  • Engage in match-fixing, collusion, or insider trading related to sportsbook or esports markets.
  • Use virtual private networks (VPNs) or proxy services to bypass our geographic restrictions.
  • Reverse-engineer, decompile, or extract our odds data or market information.

Violation of these terms may result in immediate account suspension, forfeiture of balance, and permanent ban from macan 123. We reserve the right to cooperate with law enforcement and regulatory authorities regarding user conduct.

Disputes and Complaint Procedures

If you believe a market was settled incorrectly or a transaction was processed in error, you may lodge a dispute with our support team within 30 days of the incident. We investigate all disputes and respond within 7 business days. Our decision is based on official tournament records (for Liga 1, Piala AFF, or Piala Indonesia fixtures) or game recordings (for live-dealer tables).

If you are dissatisfied with our decision, you may escalate to our compliance officer via email to the contact method provided in our Legal NoticeWe aim to resolve escalations within 14 days. If we cannot reach agreement, either party may pursue formal legal remedies in the jurisdiction where we operate.

Liability and Indemnity

We at macan 123 provide our platform "as is" without warranty of any kind, including implied warranties of merchantability or fitness for a particular purpose. We are not liable for:

  • Any loss, damage, or inconvenience resulting from third-party payment provider errors or delays.
  • Interruptions to service, technical errors, or data loss caused by factors beyond our reasonable control.
  • Any loss of profits, revenue, or anticipated earnings from wagering activity.
  • Incorrect market settlement if the error was caused by a third-party data source or official tournament body.

You agree to indemnify and hold harmless macan 123, our officers, employees, and affiliates from any claim, damage, or cost arising from your use of our platform or violation of these terms.

Jurisdiction and Applicable Law

macan 123 operates its platform in supported jurisdictions where online gaming and wagering are permitted under local law. Our services are not available to users in jurisdictions where such activities are prohibited or restricted. Users from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions may access our platform subject to these terms.

These terms are governed by and interpreted in accordance with the laws of the jurisdiction in which macan 123 is operated. Any legal action arising from these terms must be brought in the courts of that jurisdiction. By accessing macan 123, you consent to the exclusive jurisdiction and venue of those courts.

We reserve the right to update these terms at any time. Changes are effective immediately upon publication on this page. Your continued use of macan 123 constitutes acceptance of the updated terms. For the most current version of our terms, visit this page regularly or consult our Privacy Policy for information about how we handle your data.